Cookie Policy

Last Updated: 18th September 2025

Introduction 

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your preferences. We are committed to protecting your privacy and ensuring transparency regarding the use of cookies on our website. By continuing to browse and use our website, you consent to the use of cookies as described in this policy. 

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies can be 'persistent' or 'session' cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser. 

How We Use Cookies 

We use cookies for various purposes, including to enhance your browsing experience, analyze website traffic, and understand how our website is being used. This helps us to improve our services and provide you with relevant content. Our use of cookies is always in compliance with applicable data protection laws and regulations, such as the GDPR and ePrivacy Directive. 

Types of Cookies We Use and Their Purposes 

Our website utilizes different categories of cookies to ensure optimal functionality, analyse performance, and, where applicable, provide a more personalized experience. Below is a breakdown of the types of cookies we may use: . 

• Essential/Strictly Necessary Cookies: These cookies are fundamental for the website to perform its basic functions. They enable core functionalities such as security, network management, and accessibility. Without these cookies, the website would not function correctly. For a damp and timber surveyor website, these might include cookies that remember your consent preferences, or maintain your session as you navigate through different pages to request a quote or view services. They do not store any personally identifiable information. 

• Analytical/Performance Cookies: Analytical cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data allows us to see which pages are most popular, how users navigate the site, and if they encounter any errors. For instance, we might use these to track the effectiveness of our service pages (e.g., damp proofing, timber treatment) or to identify areas where users drop off, helping us to improve the user experience and the relevance of our content. All information these cookies collect is aggregated and therefore anonymous. . 

• Functionality Cookies : Functionality cookies allow our website to remember choices you make (such as your language preference or the region you are in) and provide enhanced, more personal features. For example, if you fill out a contact form, these cookies might remember your details for future interactions, making it more convenient for you. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites. . 

• Marketing/Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. For a damp and timber surveyor, these might be used to show you relevant ads on other platforms if you have shown interest in our services, or to understand which marketing channels are most effective in reaching potential clients. 

Managing Your Cookie Preferences 

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie banner or by adjusting the settings within your web browser. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.youronlinechoices.eu. 

Please note that if you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. 

Data Privacy 

For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy. This Cookie Policy should be read in conjunction with our Privacy Policy, which provides comprehensive details on our data processing activities. 

Contact Us 

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

 John Webster  

Email: john@neilmarsdenassociates.co.uk

Phone: 07885357582

David Denovan

Email: david@neilmarsdenassociates.co.uk

Phone: 07954180458